LifeLink
Brochure BBB Reliability Program

Toll Free877-837-0779

Direct610-410-7508

Follow us on LinkedIn

Font Size:

how it works

The LifeLink No Monthly Fee Emergency Medical Alert System...

... works anywhere there is a phone line. During system setup, simply connect LifeLink medical alert system to a telephone jack, record an outgoing message, program the emergency telephone numbers, and test it. That's pretty much all there is to it.

Then, in the event that you've fallen and can't get up or have a medical emergency in which you cannot reach the telephone to call for help, simply press the panic button. The response system will then begin calling the emergency telephone numbers that you've programmed into it during the setup process - local numbers, long distance numbers, even 911 (except in the States of California and Illinois) if needed. LifeLink medical alert response system runs off of regular house power and uses a 9-volt battery as a backup in case of a power failure.

To illustrate exactly how the system works, let's take an example from the perspective of the medical alert system owner. Let's assume that you own a LifeLink® and you live alone. Let's assume that you've programmed the following four emergency numbers into your system to call once you press the panic button in the event of a medical emergency:

  1. your son
  2. your daughter
  3. your next-door neighbor
  4. 911 (if not California or Illinois)

medical alert systems

Now, we'll assume that you've fallen and can't get up while in the shower. You press the "Emergency Call" alert button on the provided pendant. The pendant, using the latest in wireless computer technology, signals the Console, which (we'll assume) has been installed in the kitchen. The Console sounds the 65 decibel alarm within your home, and it then begins its calling sequence. In our example, based on the call order you've set up, LifeLink will call your son first. If there's no answer, the medical response system will automatically move to the second number - your daughter. Then, if needed, your next door neighbor, the third number. If there's still no answer, the response system calls your fourth number - 911 emergency services, if not in California or Illinois.

The people on your emergency call list can be right next door, across town, or even across the country. LifeLink can call local or long distance numbers. If the call is handled by, let's say, your son across the country, he can contact local help or, if need be, he can call his local 911 and have the call dispatched to your local 911.

alert response response medical response alert system

Let's go through an actual call process. Let's assume your son (first on the list) answers the call for help. He will hear the Console playing your pre-recorded outgoing message - something like:

"Edith Young at 2 Maple Lane has had an emergency and needs help. Please press 0 to listen in".

medical alert systemsYour son presses "0". This silences the medical alarm siren within your home and activates the high-powered microphone on the Console. You can then describe the problem and your son can hear you (it's a one-way speaker phone). He will then hang up and place a confirmation call back to you. You will be assured that help is on the way, because you will hear him over your answering machine saying something like "Mom, I received your call for help. I'm on my way. I'll be there in 10 minutes". As noted above, your son can alternatively alert the authorities, like ambulance, fire, your caregiver, 911, etc.

Help will be quickly on its way. Unlike competing medical alert device products, because you're not subscribing to a monitoring service, you pay ONLY a one-time purchase fee with the LifeLink medical alert system. No Monthly Fees. Ever again! This is a first in the industry!

 

Notifying family and friends rather than an impersonal monitoring station in the event of an emergency...

...that's the essence of the LifeLink® system. Why? Because, with a corporate monitoring service like one that virtually all the other companies offer, studies have shown that people may feel inhibited about activating the system, not wanting to "bother" the monitoring service personnel for what is believed to be a minor problem. Yet, an incorrect assessment about the seriousness of the problem has been found to cost lives. With LifeLink®, your family and friends (and, optionally 911 if not in California or Illinois) are your monitoring service. Inhibitions about pressing the panic button are gone, lives are saved, and senior safety is assured.

Internal studies at our company, Matrix Interactive LLC, show that we are quickly converting previous monthly-fee customers over to our system not only because of the fact that there are no fees, but also because the user feels more comfortable knowing that the call (which can at times be a very private situation) will go to people that know them, love them, and care for them, instead of an impersonal monitoring center.

The LifeLink® medical alert system is highly-recommended by visiting healthcare facilities, nurse associations, senior resources professionals, and senior services organizations for help from senior falls.

Please consider giving us a try. We are confident that you'll be glad you did.

Click here to review frequently-asked questions